As a Lead Operations Associate at Jackpot, you will manage in-store lottery ticket operations, ensure customer orders are processed efficiently, maintain product availability, and support equipment functionality while adhering to company procedures and quality standards.

As an Account Manager at Jackpot, you'll manage a portfolio of top clients, ensure an exceptional customer experience, build relationships, and act as a liaison between customers and operational teams. The role demands strong relationship management skills and an analytical mindset to drive customer satisfaction and brand loyalty.

The Operations Manager will oversee daily operations in Jackpot's Ohio location, ensuring operational excellence and leading the operations team. Responsibilities include analyzing activities, managing budgets, developing workforce strategies, facilitating team training, and maintaining vendor relationships.

The Operations Supervisor oversees daily lottery processing operations, manages Operations Associates, handles escalations in absence of the Operations Manager, and ensures quality control. Responsibilities include preparing reports and supporting inventory and cash management aspects of retail operations.