Teams at IXL Learning

Leads and manages an Account Management team, driving renewals, upsells, customer retention, engagement, and territory revenue goals. Coaches team members, oversees onboarding and training, develops renewal campaigns, improves workflows, shares best practices, and collaborates across sales, account services, marketing, and professional learning teams. The role also manages customer relationships and contributes to team-wide process and competency development.

Conduct outbound calls, qualify inbound leads, follow up on transactional sales, process lead data, support sales campaigns, identify growth opportunities, and deliver virtual product demonstrations. The role requires customer-focused communication, lead management, presentation, negotiation, and attention to detail while supporting a global customer base across time zones.

Create consumer marketing content for Rosetta Stone across email, websites, seasonal campaigns, and app stores. QA email designs, maintain consistent brand messaging, manage international translation workflows, monitor competitors and market insights, analyze marketing performance, and coordinate with external agencies. The role supports global B2C marketing campaigns and requires strong writing, organization, collaboration, attention to detail, and analytical skills.