Teams at IXL Learning

Partners with sales leaders on HR strategy, talent planning, performance management, employee relations, and career development. Serves as the primary in-office contact for employee inquiries and policy guidance. Supports onboarding, performance reviews, policy rollout, learning and development, compliance, and HR projects. Updates personnel policies and handbooks, audits HR data, recommends process improvements, and advises on employment law and risk management.

Manage relationships with UK school administrators, ensuring customer satisfaction, engagement, renewals, expansions, retention, and product adoption. Partner with field sales, coordinate internal resources, communicate product enhancements, conduct territory reviews, track account activity in Salesforce, and gather customer feedback. The role requires strong communication, presentation, organization, problem-solving, technology, and cross-functional collaboration skills.

Manage 300–500 UK school customer accounts, driving tutoring renewals, retention, expansion, engagement, and product adoption. Build relationships with school decision-makers, conduct outreach through phone, video, and email, communicate product enhancements, track activities in Salesforce, review territory health, gather feedback, and collaborate with internal teams to improve customer experience and usage.