Teams at Ivalua

Manage a portfolio of customers to maximize adoption, drive renewals and upsell, coordinate implementations, run executive business reviews, act as primary escalation and customer advocate, and measure/report success using qualitative and quantitative metrics.

The Customer Application Engineer manages customer relationships and provides technical support for Ivalua applications, focusing on performance tuning, issue troubleshooting, and customer satisfaction through meetings and training.

The Strategic Account Manager deepens client relationships and drives software sales within large organizations, focusing on digital transformation and ROI improvement.