Jobs at Ivalua

Manage post-go-live technical support for Ivalua customers, including request qualification, troubleshooting C#/.NET and SQL issues, query optimization, enhancements, upgrades, configuration, testing, performance tuning, and production support. Serve as the primary technical contact for assigned accounts, lead maintenance meetings, support customer acceptance, train customers and partners, and communicate requirements to R&D.

Lead deployment of product innovations within budget and timeline, drive solution optimization and adoption, capture lessons learned, contribute to add-on development, maintain client knowledge, and support continuous product improvement while providing technical expertise in Ivalua, SQL and AI agent integrations.

Manage Ivalua’s strategic partners across the Americas, strengthen and execute regional partner strategy, recruit new partners, and build long-term executive relationships. Collaborate with sales, business development, marketing, and internal teams to support go-to-market initiatives, expand sales and delivery capabilities, and align partner and company objectives. The role requires approximately 30% business travel and strong English communication skills.

Manage strategic AMER partners, expand the partner network, recruit new partners, strengthen regional alliance strategy, and support sales and business development initiatives. Build executive-level relationships, align partner and company goals, coordinate internal teams, and increase regional sales and delivery capabilities. The role requires strong communication, enterprise software knowledge, problem-solving skills, and approximately 30% travel. It follows a hybrid work model with three days per week in the office.

Acquire new enterprise customers for Ivalua’s cloud procurement platform across the Central US. Responsibilities include prospecting, pipeline development, enterprise account planning, engaging C-level and public-sector executives, leading multi-stakeholder sales cycles, delivering executive proposals, exceeding quotas, forecasting accurately, and maintaining sales records. The role requires strong enterprise SaaS sales experience, strategic value selling, financial acumen, and relationship-building skills.

Own new enterprise customer acquisition across the Eastern US, selling Ivalua’s cloud procurement solutions to C-level and public-sector executives. Responsibilities include prospecting, pipeline development, account planning, executive proposal creation, multi-stakeholder deal orchestration, quota achievement, forecasting, and maintaining sales records. The role requires strong enterprise software sales experience, procurement or supply chain knowledge, financial acumen, and the ability to manage complex sales cycles through closure.

Owns new enterprise customer acquisition for Ivalua’s cloud procurement solutions in the Eastern US. Responsibilities include prospecting, pipeline development, enterprise account planning, executive engagement, value proposition development, proposal delivery, multi-stakeholder deal management, quota attainment, forecasting, and closing sales. The role requires selling SaaS or cloud enterprise software to senior executives and managing sales processes from prospecting through closure.

The Account Executive will focus on new customer acquisition, develop account plans, engage with C-level executives, and achieve sales targets.

The Account Executive is responsible for new customer acquisition, exceeding sales targets, engaging C-level executives, and managing multi-stakeholder sales cycles in the procurement domain.

Manage strategic customer accounts across the North EMEA region, expanding adoption and selling additional procurement software modules. Build trusted-advisor relationships, guide digital transformation roadmaps, develop value propositions and business cases, identify customer champions, and collaborate with Customer Success, Professional Services, implementation partners, and client stakeholders. The role carries an annual software subscription booking target and requires strong executive communication and account-growth skills.

Manage and expand relationships with strategic enterprise customers by serving as a trusted advisor, supporting solution adoption, and identifying upsell and cross-sell opportunities. Develop digital transformation roadmaps, value propositions, and business cases for additional procurement software modules. Collaborate with Customer Success, Professional Services, implementation partners, and customer stakeholders to increase solution ROI and achieve annual software subscription targets.

Advise prospective and existing customers on successful Ivalua implementations, including delivery strategy, scoping, estimation, timelines, governance, risk mitigation, and value realization. Partner with Sales, Professional Services, Alliances, and implementation partners to create statements of work and enable partner-led delivery. Improve services methodologies, pricing frameworks, scoping tools, contracting processes, and cross-functional best practices. Travel up to 50–60% across the AMER region.

Advises prospective and existing customers on Ivalua implementation strategies, project scoping, estimation, service delivery models, and value realization. Partners with Sales, Professional Services, Alliances, and delivery partners to create statements of work, define governance, mitigate risks, and improve contracting processes. Develops services methodologies, pricing frameworks, scoping tools, and partner enablement playbooks while supporting revenue growth and customer outcomes across the AMER region.

Provide L3/L4 technical post‑go‑live support for Ivalua Buyer customers: manage customer relationships for 1–5 accounts, troubleshoot and optimize SQL and code, handle change requests and upgrades, liaise with R&D, and run workshops and training to ensure application performance and customer satisfaction.

Manage Ivalua's most strategic AMER partners to scale regional sales and delivery. Strengthen partner strategy, recruit and build long-term relationships, support go-to-market and business development, and coordinate with Sales, Marketing, and internal teams. Role requires travel (~30%) and collaboration with senior leadership.

Manage and expand strategic AMER partner network to scale regional sales and delivery. Support VP Sales and regional directors on go-to-market, recruit and manage partners, coordinate with marketing and BD, and build long-term C-level relationships. Role requires ~30% travel.

Lead field marketing for Canada: plan and run high-impact in-person events, execute ABM and integrated campaigns, align with sales to generate leads, manage budget, analyze KPIs, and support cross-region event execution. Requires strong project management, analytics, and bilingual communication.

Lead deployment of Ivalua product innovations, optimize solutions with clients, drive continuous product improvement, contribute to add-on development and knowledge base, and provide technical and domain expertise to ensure successful, scalable implementations.

Lead GRC activities for a cloud SaaS provider: manage compliance programs (SOC, ISO, PCI, SecNumCloud, etc.), handle customer audits and questionnaires, evaluate technical controls across networks and cloud, run risk management and continuous compliance monitoring, and coordinate security exercises like BIA, DR tests, and access reviews.

The Infrastructure Technical Lead will manage cloud and IT infrastructure, ensure datacenter operations quality, handle troubleshooting, and enforce security protocols, while collaborating on projects and assisting teams across regions.