Teams at ITS Logistics

Coordinate dock operations at a customer terminal, ensuring drivers follow terminal flow and safety procedures, monitor trailer pools and equipment shortages, verify paperwork, update systems, and communicate with drivers, facility staff, and ITS leadership to maintain on-time arrivals/departures and safety compliance.

Coordinate daily dock and terminal operations, ensure drivers follow terminal flow and safety procedures, monitor trailer pools and escalate equipment shortages, verify paperwork accuracy, update operational systems, and communicate proactively with drivers, facility staff, and ITS team members to maintain on-time arrivals/departures and safety compliance.

Manage and grow specialized transportation accounts by building carrier and customer relationships, pricing and negotiating rates, creating RFPs and SOPs, supporting brokerage teams, maintaining CRM/CE data integrity, and providing timely customer service and shipment updates.