Jobs at ITS Logistics

Coordinates terminal and dock operations by directing drivers through site procedures, supporting on-time arrivals and departures, monitoring trailer availability, completing safety checks, escalating violations, verifying paperwork, and updating operational systems. The role requires professional communication with drivers, facility staff, and internal teams while maintaining safety, accuracy, urgency, and composure in a fast-paced environment.

Manages customer billing operations, including customer onboarding, invoicing, accounts receivable, collections, payment remittance, aging reports, and account reconciliation. Serves as the liaison between internal finance teams, operations, and customer accounts payable departments. Oversees billing procedures, resolves payment issues, negotiates fees, manages write-offs, develops standard operating procedures, and supports cash-flow and collection targets.

Manages Service Contract Act and USPS compliance programs, including carrier onboarding acknowledgements, quarterly reporting, wage determination updates, contract documentation, audit trails, corrective actions, and SOP development. Partners with Operations, Legal, IT, carriers, and consultants to ensure governmental flow-down obligations are met, resolve compliance gaps, maintain accurate records, and adapt processes to regulatory changes.

Manages vendor relationships and purchasing for distribution services campuses. Creates, tracks, and resolves purchase orders; monitors supplier performance; sources and evaluates vendors; assists with negotiations; communicates with operations, administrative teams, and clients; and maintains purchasing and vendor management procedures.

Coordinates daily terminal and dock operations, ensuring drivers follow site flow and safety requirements. Supports on-time arrivals and departures, monitors trailer availability, completes load safety checklists, verifies paperwork, communicates with drivers and facility staff, escalates safety violations and equipment shortages, and updates operational systems with accurate information.

Coordinates daily terminal and dock operations, ensuring drivers follow site flow and safety requirements. Supports on-time arrivals and departures, monitors trailer availability, completes load safety checklists, verifies paperwork, updates operational systems, and escalates equipment shortages or safety violations. The role requires professional communication with drivers, facility staff, customers, and internal teams in a fast-paced logistics environment.

The Trailer Operations Manager optimizes trailer utilization, manages repositioning efforts, conducts inspections, and ensures customer requirements are met. They also handle documentation and audits to maintain data integrity and efficiency.

Lead customer onboarding and systems implementations for warehouse clients. Serve as operations/IT resource, perform basic UAT, execute tactical BRD tasks, transition customers to operations/account teams, travel to campuses for extended support, and provide ongoing operational problem solving and reporting.

Coordinates daily terminal and dock operations, ensuring drivers follow site flow and safety requirements. Verifies load paperwork, completes safety checklists, monitors trailer availability, supports on-time arrivals and departures, updates operational systems, and escalates safety violations or equipment shortages. The role requires professional communication with drivers, facility staff, and internal teams while working effectively in a fast-paced environment.

Manage and grow specialized transportation accounts by building carrier and customer relationships, pricing and negotiating rates, creating RFPs and SOPs, supporting brokerage teams, maintaining CRM/CE data integrity, and providing timely customer service and shipment updates.