Teams at ITRS

Provides day-to-day People Operations support across the employee lifecycle, including onboarding, changes, offboarding, absence, benefits, payroll coordination, HRIS administration, employee data audits, reporting, and process improvement. The role maintains accurate records, supports employees and managers, improves workflows through automation and technology, and contributes to scalable global HR processes and a consistent employee experience.

Lead the platform engineering organization responsible for the reliability, security, automation, and continuous improvement of ITRS’s Kubernetes-based Analytics SaaS platform. Manage and develop engineers, oversee incident response and operational standards, improve observability and resilience, and drive self-healing and intelligent automation. Partner with Engineering, Product, Security, and customer-facing teams while supporting Forward Deployed Engineering and meeting regulated-industry compliance and audit expectations.

Supports enterprise sales by delivering technical presentations, product demonstrations, workshops, RFP responses, and proof-of-concept implementations. Translates customer requirements into practical observability solutions, positions products against competitors, supports sales teams throughout the sales cycle, and provides technical account management for key accounts. Requires experience with APM, AIOps, monitoring tools, system administration, scripting, networking, and databases. Regional travel is required for client meetings and events.