ITRS Benefits Overview

The Customer Success Manager at ITRS is responsible for building relationships with enterprise customers, monitoring platform usage, guiding customer adoption, and acting as a trusted advisor while working closely with various stakeholders to improve customer outcomes.

Join the Revenue Operations Systems team as a Senior Salesforce Administrator to maintain and optimise Salesforce as the single source of commercial truth. Ensure stable integrations (Clari, Apollo, ZoomInfo), drive scalable configuration and process improvements, provide daily support, troubleshoot with vendors, and implement architecture-aligned enhancements across the GTM tech ecosystem.

Generate qualified sales opportunities in financial services via outbound prospecting (phone, LinkedIn, email). Research and qualify leads, schedule discovery calls, maintain pipeline in Salesforce and Apollo, and collaborate with Sales and Marketing to refine messaging and support account strategies.