iTMethods Inc.
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The Atlassian Consultant will engage with clients to optimize their Atlassian systems, particularly Jira and Confluence. Responsibilities include coaching on Agile practices, designing workflows, and managing project delivery timelines. The role also involves collaborating with stakeholders and providing expert direction to the sales team during the pre-sales phase.
Reporting to Platform Support Team Lead, the Operations Support Specialist troubleshoots software and infrastructure issues, configures customer environments, manages monitoring solutions, contributes to continuous improvement of services, and evaluates new software tools. Responsibilities focus on ensuring uptime, automating operations, and improving efficiency in a DevOps environment.
The Technical Lead - Operations Team Lead at iTMethods is responsible for providing expert-level support, leading the Operations team, mentoring team members, collaborating with various teams, and driving continuous improvement in support operations.
iTMethods is seeking a Solutions Consultant to support the expansion into ML/AI and Generative AI Tools, model & infrastructure management. Responsibilities include collaborating with clients, proposing scalable DevOps and cloud solutions, providing technical leadership, conducting training sessions, participating in marketing efforts, and staying up-to-date with industry trends.