IT Solutions Consulting

HQ
Fort Washington
Total Offices: 15
Year Founded: 1994
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IT Solutions Consulting Benefits Overview

Compensation + BenefitsWork-Life Balance + WellbeingCareer Growth + DevelopmentCompany Culture

Compensation + Benefits

Offers 401(K)

Offers life insurance

Offers supplemental life insurance

Offers disability insurance

Offers charitable contribution matching

Offers accidental death & dismemberment insurance

Offers company equity

Offers performance bonuses

Offers employee stock purchase plan

Offers dental insurance

Offers health insurance

Offers mental health benefits

Offers Flexible Spending Account (FSA)

Offers vision insurance

Provides family medical leave

Offers generous parental leave

Work-Life Balance + Wellbeing

Offers company-sponsored outings

Offers gym membership

Offers an Employee Assistance Program (EAP)

Offers generous PTO

Provides paid sick days

Offers unpaid extended leave

Provides paid holidays

Provides bereavement leave

Career Growth + Development

Provides customized development tracks

Job training & conferences

Company Culture

Provides free snacks and drinks

Offers legal assistance

Recently posted jobs

See all jobs at IT Solutions Consulting
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IT Solutions Consulting

Associate Client Experience Specialist

2 Days AgoSaved
In-Office
Santa Fe, NM, USA
Consulting
Provides first-point client support for a managed services provider through phone, chat, email, portal, and callback channels. Authenticates users, documents and qualifies requests, resolves approved routine issues, supports password resets and MFA, schedules follow-up work, monitors queues, routes tickets, and escalates security or complex issues. The role emphasizes client service, clear communication, procedure compliance, accurate documentation, and flexibility across assigned shifts.
IT Solutions Consulting Logo
IT Solutions Consulting

Associate Client Experience Specialist

2 Days AgoSaved
In-Office
Foxborough, MA, USA
Consulting
Provides first-line client support across phone, chat, email, portal, and callback channels. Authenticates users, documents and qualifies requests, resolves approved routine issues, schedules follow-up work, monitors queues, routes tickets, and escalates security or complex issues. The role emphasizes clear communication, empathy, procedural compliance, accurate documentation, and reliable service in a 24/7 support environment.
IT Solutions Consulting Logo
IT Solutions Consulting

Associate Client Experience Specialist

2 Days AgoSaved
In-Office
Maitland, FL, USA
Consulting
Provides first-line client intake and support for an IT managed services provider through phone, chat, email, portal, and callback channels. Authenticates users, documents and routes requests, resolves approved routine issues, supports password resets and MFA, schedules follow-up work, monitors queues, communicates updates, and escalates security-sensitive or complex issues. The role emphasizes client service, adherence to security procedures, documentation accuracy, communication, and completing training across assigned shifts.
see all jobs at IT Solutions Consulting