Jobs at iSpot.tv

Manage complex customer support escalations, account provisioning, technical troubleshooting, database queries, API diagnostics, tracking pixel QA, and outage communications. The role serves as a senior technical client contact, investigates UI and data issues, escalates defects to Engineering, mentors support analysts, maintains documentation, improves workflows, and partners cross-functionally to enhance customer experience and platform resolution processes.

Prospect new business opportunities through research, cold calling, email, and social outreach. Generate and qualify inbound and outbound leads, maintain accurate CRM records, and route qualified opportunities to sales executives. Develop expertise in iSpot’s technology, TV advertising industry, and competitive landscape while building a scalable sales pipeline.

The Vice President of Engineering leads engineering execution, technical direction, organizational development, delivery reliability, architecture, operational excellence, security, budget, and cross-functional product delivery. The role requires hands-on leadership across data-intensive SaaS products, distributed systems, cloud infrastructure, and data platforms. The description also includes AI leadership responsibilities involving AI strategy, customer-facing AI products, generative AI, agentic systems, experimentation, responsible AI, and commercialization.

Senior software engineer responsible for designing scalable Java services, leading architectural improvements, and owning technical domains in a high-scale AWS environment. The role emphasizes platform engineering, CI/CD quality, automation, incident analysis, cost optimization, AI-assisted development, mentorship, and cross-functional technical leadership. Required technologies include Java, Spring Boot, MySQL, RabbitMQ, Kubernetes/EKS, Docker, and AWS services.

Leads iSpot’s AI engineering roadmap and team, taking generative AI, agentic workflows, retrieval systems, and machine learning capabilities from prototype to reliable production. Owns AI architecture, evaluation, guardrails, cost, latency, and operational performance while partnering with product, data science, and platform teams. The role combines hands-on coding and experimentation with hiring, technical leadership, roadmap planning, responsible AI, and executive communication.

Own product strategy, roadmap, and end-to-end delivery for identity-powered TV measurement features across CTV and streaming. Lead clean room and identity resolution capabilities, conduct market and customer research, define KPIs, and collaborate with engineering, data science, design, sales, and customer success. Advocate for customers, communicate product direction, maintain documentation, and mentor product managers in a data-intensive advertising technology environment.

Manage deal desk activities, including drafting and reviewing sales agreements, tracking contracts and projects, maintaining accurate customer and business data, and supporting cross-functional processes. Partner with Sales, Revenue Operations, Legal, Accounting, and Product teams to accelerate agreements, improve workflows, mitigate risks, and maintain documentation. Conduct data and system reviews, support business applications, and provide administrative and project management assistance across revenue operations.

Lead end-to-end execution of complex technical and enterprise system initiatives. Partner with Sales, Marketing, Finance, Product, and Engineering to define requirements (PRDs), manage timelines, mitigate risks, and align stakeholders. Continuously evaluate and optimize core systems to scale workflows and improve productivity.

Lead a full‑stack engineering team to build AI‑augmented workflows, scalable streaming and batch data pipelines, resilient backend services, and high‑quality React frontends. Drive AI-first development, test automation, observability, technical design, mentorship, cross‑functional collaboration, and on‑call system health.

The role involves managing client relationships and sales strategies, utilizing AI tools for prospect research, and achieving sales quotas in a dynamic environment.

Lead and build a new Agency Partnerships function to deepen relationships with media agencies, drive adoption of iSpot measurement and optimization products, influence product strategy, and develop scalable programs that embed iSpot into agency workflows. Act as executive evangelist, accelerate platform usage, enable AI-driven optimization, and collaborate cross-functionally to grow revenue and product adoption.

Conduct outbound and inbound prospecting to generate qualified leads for account executives. Research target accounts, perform outreach via phone and email, maintain CRM data accuracy, route opportunities to sales, and develop knowledge of iSpot technology and TV advertising to scale sales skills.