Teams at ISI Markets Group

Design and deliver scalable data engineering, database, ETL, and cloud solutions. Build C#/.NET data pipelines, optimize SQL Server databases, contribute to architecture, CI/CD, infrastructure as code, testing, documentation, and root-cause analysis. Collaborate across teams, mentor engineers, and evaluate emerging technologies to improve platform reliability, performance, and maintainability.

Manage and grow a portfolio of institutional clients across investment, advisory, and corporate sectors. Build long-term relationships, drive upselling and cross-selling, support onboarding, deliver training and product demonstrations, monitor usage and churn risk, and ensure retention. Collaborate with sales, research, product, editorial, and commercial teams while translating client needs into actionable feedback and supporting new business opportunities.

Manage customer relationships across the EMEA region from onboarding through renewal. Build trusted relationships, drive product adoption, monitor account health, support retention and upsell opportunities, resolve issues, deliver product demonstrations and training, and gather customer feedback. The role partners with sales, product, and research teams while advocating for customer needs and identifying opportunities for account growth.