Teams at ISHIR

Embed with client teams to rapidly prototype and iterate AI/agent solutions, own PoC-to-production handoff, troubleshoot integrations across APIs and data sources, bridge delivery and client engineering teams, and feed field learnings into reusable accelerators and playbooks.

Provide technical support and administration for Cisco-based voice, voicemail, and contact center systems. Troubleshoot malfunctions, monitor and resolve hardware/software issues, design and install telecom facilities for new locations, manage projects, maintain spare/test equipment, and liaise with users to ensure reliable, cost-effective voice and data communications.

Manage and grow client relationships, ensuring satisfaction and driving revenue growth. Conduct business reviews, monitor KPIs, and develop strategic account plans.