ISG Technology LLC

HQ
Overland Park
Total Offices: 3
129 Total Employees
Year Founded: 1982

ISG Technology LLC Benefits Overview

Compensation + Benefits

Offers 401(K)

Offers life insurance

Offers occupational accident insurance

Offers disability insurance

Offers supplemental life insurance

Offers accidental death & dismemberment insurance

Offers dental insurance

Offers health insurance

Offers mental health benefits

Offers Flexible Spending Account (FSA)

Offers vision insurance

Offers dependent care

Offers generous parental leave

Offers performance bonuses

Offers employee discounts

Work-Life Balance + Wellbeing

Offers company-sponsored outings

Offers an Employee Assistance Program (EAP)

Offers generous PTO

Provides bereavement leave

Offers unpaid extended leave

Provides paid holidays

Provides military leave

Career Growth + Development

Provides customized development tracks

Job training & conferences

Company Culture

Utilizes a flexible work schedule

Offers a remote work program

Offers diversity-based Employee Resource Groups

Offers legal assistance

14 Days AgoSaved
In-Office
Wichita, KS, USA
Information Technology
First-line IT troubleshooter for client environments: triage and resolve user and system issues, manage tickets to SLA, document procedures, perform systems/network troubleshooting, maintain ConnectWise ticketing, meet utilization targets, and obtain required vendor certifications.
14 Days AgoSaved
In-Office
Wichita, KS, USA
Information Technology
Provide first-line troubleshooting and ticket management for client IT environments, diagnose and resolve technical issues, document findings and procedures, maintain ConnectWise tickets and utilization, acquire required vendor certifications (Cisco, VMWare, Veeam, etc.), communicate with customers and collaborate with team members to meet SLAs and deliver excellent customer service.
15 Days AgoSaved
In-Office
Overland Park, KS, USA
Information Technology
First-line IT troubleshooter who responds to client tickets, diagnoses and resolves technical issues, documents troubleshooting steps in ConnectWise, meets SLA and utilization targets, and maintains customer communication. Requires networking and systems administration knowledge, vendor certifications as assigned (Cisco, VMware, Fortinet, etc.), strong customer service, multi-tasking, and occasional travel to client sites.