Teams at iS CLINICAL

Provide onsite Tier 2 technical and business application support for Windows and macOS users; administer ERP/WMS (Dynamics GP), Shopify, Smartsheet, Power BI, and SharePoint; troubleshoot escalated helpdesk issues, manage user onboarding/offboarding and access, validate patches, support integrations and data consistency, document SOPs, coordinate vendors, and assist with training and reporting.

Supervise and oversee assembly of product kits per work orders, verify components and labels, enforce SOPs/GMP and safety, maintain organized kitting area, report issues, assist inventory and packing, and meet daily fulfillment goals.

The Quality Auditor ensures compliance with standards through audits of processes and products, identifies issues, and supports quality improvements.