Teams at Ironwear

Provides administrative and office support through data entry, filing, supply management, call handling, scheduling, document preparation, finance assistance, event coordination, and office organization. Maintains confidentiality and supports a productive, collaborative workplace. Requires strong organization, communication, attention to detail, and proficiency with Microsoft Office Suite.

Operate screen and pad printing equipment, set up and adjust multicolor print jobs, mix inks, prepare materials, inspect printed products for quality and consistency, maintain clean equipment, and meet production deadlines safely.

Supports customers, sales staff, and internal teams by handling inquiries, orders, returns, backorders, pricing, inventory questions, and customer data. Provides phone, email, and chat support; coordinates accurate order processing; maintains CRM, ERP, and ticketing records; identifies customer concerns and product opportunities; and assists with cross-functional issue resolution and upselling.