Teams at IRIS Software Group - North America

Provides international HR advice and consultancy support across employment law, HR documentation, employee relations, organizational change, immigration, mobility, and HR process design. Responsibilities include researching country-specific requirements, updating policies, supporting restructures and acquisitions, responding to client queries, managing project plans, and maintaining accurate CRM records. The role requires strong communication, organization, research, problem-solving, client relationship, and Microsoft Office skills.

Build customer relationships, understand customer needs, support product adoption and retention, resolve issues, and deliver positive customer experiences. The role involves identifying support needs, sharing customer feedback, developing product knowledge, and collaborating across teams. It is an entry-level opportunity requiring strong communication, organization, problem-solving, adaptability, and enthusiasm for helping customers succeed.

Manage end-to-end payroll processing for a portfolio of clients, including data input, payroll calculations, BACS files, RTI submissions, reports, payslips, reconciliations, pensions, and year-end activities. Respond to client queries, support HMRC compliance, meet service deadlines, and collaborate with payroll, product, and support teams.