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Provide customer and technical support for IRA administration, retirement account servicing, and recordkeeping. Assist with contributions, distributions, rollovers, transfers, beneficiary changes, platform navigation, reporting, and compliance documentation. Manage phone, chat, and email communications, resolve issues, collaborate with operations and compliance teams, and escalate complex cases while protecting sensitive financial information and maintaining high service standards.
Software
Designs, deploys, and maintains scalable AWS cloud infrastructure, including EKS, ECS Fargate, message brokers, RDS, and Redshift. Develops infrastructure as code using CloudFormation, Terraform, or AWS CDK; configures monitoring with CloudWatch and Datadog; and applies AWS Well-Architected principles for security, reliability, performance, cost, and operational excellence. Collaborates with engineering and business teams to recommend cloud services and resolve complex infrastructure issues.
Software
Security Engineer supporting cloud, application, endpoint, SaaS, and CI/CD security across AWS infrastructure and containerized applications. Responsibilities include IAM guardrails, vulnerability remediation, threat modeling, secure coding, DevSecOps controls, SOC 2 compliance, endpoint security, incident response support, and security awareness. The role requires collaboration with developers, DevOps, auditors, and stakeholders in a hybrid office environment.
Software
Quota-carrying executive sales producer responsible for sourcing, managing, and closing strategic SaaS and fintech deals with financial institutions. Owns the largest individual quota, leads complex multi-stakeholder sales cycles, develops C-suite relationships, presents business cases, forecasts pipeline, and closes high-value contracts. Collaborates with Product, Marketing, Client Success, Legal, Finance, and Sales Operations while informally sharing sales best practices. This is an individual contributor role without direct reports.



