Teams at Ipsos

Supports brand health tracking research by analyzing brand affinity and competitor perceptions over time. Helps clients monitor in-market brand performance and understand how consumers feel about their brands relative to competitors. The role operates within a global market research organization delivering data-driven insights and research solutions to major clients.

Manage client mystery shopping programmes from delivery through reporting, ensuring accuracy, quality and timeliness. Build client relationships, coordinate with operations teams and mystery shoppers, analyze large datasets, identify key findings, and translate complex data into actionable customer experience insights. The role also involves producing client-facing reports and presentations, solving problems, improving processes, and supporting client decision-making across retail, hospitality and telecommunications.

Manage large and complex market research projects from planning through delivery, coordinating research, delivery, and operations teams. Responsibilities include stakeholder and client relationship management, project oversight, financial tracking, costing, process improvement, and ensuring timely, high-quality outcomes. The role focuses on quantitative research project management, including multi-market tracking studies and online and offline methodologies, in a hybrid work environment.