Teams at IP Fabric

Lead and grow a six-person Product Platform team responsible for backend and DevOps foundations. Define a business-driven platform roadmap with Product, guide architecture and modernization from monoliths and Debian packages toward containers, improve build and test pipelines, and strengthen service stability and performance. Establish effective intake and ownership processes, communicate platform value and constraints, support predictable delivery, and hire and develop engineers.

Build and improve platform components using Python and TypeScript; modernize deployment from Debian packages to containers; develop CI/CD, build, testing, and local-development tooling; troubleshoot across application, Linux, runtime, container, and pipeline layers; improve platform stability, performance, security, maintainability, observability, and developer experience; and collaborate on technical decisions and code reviews.

Manage a large mid-tier CSM portfolio with digital-led engagement programs to drive activation, adoption, retention, and renewals through channel partners. Monitor customer health signals, forecast renewals in Salesforce, provide technical guidance on networking use cases, coordinate cross-functionally, and build scalable CS processes and automation using AI tools.