Teams at Investing.com

Own large-scale mobile app user acquisition across global markets, including subscription acquisition, paid campaign strategy, testing, optimization, budget management, and performance reporting. Partner with Product, Analytics, Content, and Creative teams to improve conversion and user quality. Analyze market trends, lead creative strategy, identify new growth channels, and scale profitable acquisition initiatives.

Design and build scalable backend systems powering AI products, agentic workflows, and multi-agent architectures. Own technical projects from system design through production, focusing on reliability, performance, and maintainability. Develop AI-agent infrastructure, orchestration, tools, and integrations for autonomous task execution. Work with distributed systems, databases, cloud environments, Docker, and CI/CD while collaborating with product and engineering teams.

Manage billing and account support across email and live chat for global InvestingPro subscribers. Handle cancellations, retention and win-back conversations, refunds, billing questions, payment updates, invoices, and subscription changes. Use AI-assisted tools to draft and translate responses, assess refund eligibility, resolve administrative issues, and escalate complex technical or financial product questions. Maintain high accuracy, efficiency, customer satisfaction, and retention.