Teams at IntouchCX

Manages HR functions for the Winnipeg campus and international operations, including employee satisfaction programs, process improvements, employment regulation governance, compensation structures, orientations, HR databases, investigations, and employee relations. Requires strong communication, analytical, organizational, decision-making, and relationship-management skills, along with the ability to work independently, manage competing priorities, and travel internationally when needed.

Supports operational security and compliance through control monitoring, internal audits, audit documentation, partner assessments, evidence collection, incident reporting, employee training, and stakeholder support. The role helps implement security frameworks, identify compliance gaps, escalate risks, and translate requirements into actionable tasks. Strong documentation, analytical, organizational, and communication skills are required, along with familiarity with ISO standards, PCI DSS, and office productivity tools.

Manage HR functions for the Calgary campus and international operations, including employee satisfaction programs, process improvements, employment regulation governance, compensation structures, market analysis, orientations, HR databases, investigations, and employee relations. The role requires strong communication, analytical, organizational, decision-making, and relationship-building skills, along with the ability to work independently, manage competing priorities, and travel internationally when required.