Teams at Intetics

Build and operate agentic QA workflows that analyze Jira tickets, generate and maintain Playwright and Selenium tests, perform exploratory testing, and triage CI failures. Develop AI-agent evaluation metrics, human-review guardrails, and secure tooling practices. Extend automation frameworks in Java, Python, and TypeScript, integrate tests into CI/CD, investigate root causes, and mentor QA engineers on effective agent usage.

Monitor production systems during assigned shifts, respond to alerts and incidents, investigate issues using dashboards, metrics, logs, and monitoring tools, and escalate problems appropriately. Support AWS infrastructure, Linux environments, CI/CD pipelines, deployments, web servers, application runtimes, and security practices. Perform service checks and restarts, document incidents and changes, and provide first-line operational support during European and weekend shifts.

Provides on-call infrastructure support for production environments. Investigates and resolves incidents involving AWS, Linux, Docker, MySQL, and MySQL replication; restores service availability, documents resolutions, and performs root cause analysis. Requires availability during a CET-aligned coverage window, prompt incident acknowledgment, and strong operational troubleshooting skills. Preferred experience includes Terraform, Packer, monitoring tools, backup and recovery, and AWS infrastructure troubleshooting.