Intermax Networks
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Information Technology • Cybersecurity
Provide Tier 1 and Tier 2 technical support for ISP and MSP clients. Troubleshoot internet connectivity, network hardware, Windows, Microsoft Office 365, business applications, VoIP, and remote access issues. Respond to support requests, document resolutions, monitor alerts, assist with client onboarding and offboarding, escalate complex issues, and maintain strong customer satisfaction.
