Teams at Interlake Mecalux, Inc.

Leads continuous improvement initiatives within Accounts Payable, focusing on process efficiency, accuracy, standardization, automation, controls, and compliance. Manages a team of five, oversees invoice processing and discrepancy resolution, develops AP policies and KPIs, supports audits, collaborates cross-functionally, and drives root-cause analysis and sustainable process improvements.

Drives continuous improvement across fabrication and assembly processes to improve quality, efficiency, throughput, and plant performance. Develops manufacturing solutions, supports process controls and error-proofing, optimizes plant layout, trains production employees on quality procedures, conducts root cause analysis, and coordinates with plant staff and management. Reviews supplier delivery records and ensures production materials meet quality requirements.

Manages and grows relationships with existing WMS software customers by identifying upsell and cross-sell opportunities for upgrades, modules, licenses, support, maintenance, and services. Leads the aftersales process from qualification through negotiation and contract completion, prepares proposals, conducts consultative meetings, maintains CRM records, coordinates with internal teams, monitors customer satisfaction, and travels to customer sites across the United States up to 25% of the time.