Teams at Interface Inc.

Leads global digital customer experience strategy and marketing technology across customer journeys, ecommerce, personalization, analytics, AI, and digital platforms. Owns platform roadmaps, governance, optimization, privacy compliance, vendor relationships, and cross-functional alignment with IT, sales, commercial, and marketing teams. Manages and develops a global team while driving innovation, adoption, and measurable improvements in customer engagement, conversion, and operational efficiency.

Manages marketing financial operations, including purchase orders, invoices, vendor payments, budget tracking, reconciliations, approvals, and audit-ready documentation. Coordinates vendor contracts, compliance records, planning inputs, meetings, events, and production paperwork. Supports project reporting, dashboards, process improvements, and cross-functional coordination with Finance, Accounts Payable, Legal, vendors, and global marketing teams.

Manage complex customer projects across CRM from lead to PO, liaise with contractors, architects, and end users, coordinate inventory, samples, freight, customs, and technical mock-ups, conduct weekly AE review calls, and ensure timely delivery to meet sales goals.