InteLogix

HQ
Park City
4,204 Total Employees

InteLogix Benefits Overview

Compensation + Benefits

Offers 401(K)

Offers life insurance

Offers occupational accident insurance

Offers disability insurance

Offers supplemental life insurance

Offers accidental death & dismemberment insurance

Offers dental insurance

Offers health insurance

Offers mental health benefits

Offers Flexible Spending Account (FSA)

Offers vision insurance

Offers Health Savings Account (HSA)

Provides family medical leave

Offers generous parental leave

Offers performance bonuses

Offers employee discounts

Career Growth + Development

Provides customized development tracks

Job training & conferences

Company Culture

Utilizes a flexible work schedule

Offers a remote work program

Provides a mobile phone discount

Work-Life Balance + Wellbeing

Offers generous PTO

Provides paid sick days

Provides military leave

Provides paid holidays

Provides bereavement leave

Offers unpaid extended leave

Offers an Employee Assistance Program (EAP)

Recently posted jobs

2 Days AgoSaved
In-Office or Remote
Park City, UT, USA
Information Technology • Consulting
Develops long-term contact center volume, workload, and staffing forecasts for 3–18 months. Converts forecasts into FTE requirements, hiring plans, and ramp schedules; models attrition, shrinkage, seasonality, and growth scenarios; maintains capacity models; monitors forecast accuracy; partners with Finance and Recruitment on budgets and headcount; and recommends actions to address capacity gaps.
2 Days AgoSaved
In-Office or Remote
Park City, UT, USA
Information Technology • Consulting
Builds and maintains automated workforce-management reports and dashboards using data from ACD, WFM, CRM, and HR systems. Analyzes contact-center metrics and trends, ensures reporting accuracy and consistency, provides leadership insights and recommendations, supports ad hoc analysis and business reviews, and documents report definitions. Requires advanced Excel, SQL, and familiarity with Power BI or Tableau.
2 Days AgoSaved
In-Office or Remote
Park City, UT, USA
Information Technology • Consulting
Supervise workforce management schedulers, planners, and analysts; oversee workloads, schedules, reporting, staffing, service levels, intraday adjustments, exceptions, and escalations. Coach employees, conduct performance reviews, support hiring and onboarding, and coordinate with operations leaders. Ensure accurate and timely deliverables while protecting service levels, adherence, productivity, and team development using WFM platforms, telephony systems, Excel, and reporting tools.