Teams at Integrity Marketing Group, LLC

Provides customer service and clerical support for the Underwriting Department. Responsibilities include handling calls, verifying application information, processing amendments, requirements, check requests, cash applications, and returned payments, updating databases, calculating premiums, identifying Guaranteed Issue and Open Enrollment eligibility, and supporting data entry and quality control. The role also includes mentoring, requires accurate documentation, HIPAA compliance, strong communication, and availability for scheduled shifts and overtime.

Leads territory sales growth through agent recruiting, onboarding, training, coaching, business planning, and performance management. Develops sales strategies, monitors KPIs and market trends, supports compliant insurance sales practices, and builds relationships with agents, carrier partners, and community organizations. Oversees team members, coordinates training and events, drives agent retention and development, and travels within the assigned territory to support business growth.

Administer Microsoft 365, DNS, Active Directory, Entra ID, SharePoint, Teams, mail flow, and cloud infrastructure. Manage migrations, identity lifecycles, security, compliance, redundancy, service requests, asset inventories, documentation, and remote end-user support. Troubleshoot infrastructure issues, develop PowerShell scripts, monitor domains and filtering, and collaborate with internal teams to maintain reliable and secure systems.