Teams at Intact (intactfc.com)

Lead and manage a claims support unit (evening/weekend rotations), coordinate workflow, ensure policy and procedure compliance, drive quality and productivity audits, coach staff, liaise with technical experts and management, and support recruitment and expense controls.

Lead a claims support unit (24/7), manage and coach staff, coordinate workflows, ensure policy compliance, run productivity and quality audits, recommend process improvements, and support recruitment and expense management.

Provide high-level executive support to the President of an MGA subsidiary: manage complex calendar and travel, draft and polish communications, prepare meeting materials, track action items and metrics, coordinate regulatory and compliance documentation, run leadership cadences, organize events and facilities, and improve administrative workflows to enable executive focus and business operations.