Teams at Instrumental

The Senior Platform Engineer will own the software development lifecycle, improve platform performance, and ensure alignment with engineering needs, particularly in AI tools and data processing.

Own and expand a portfolio of major enterprise accounts by prospecting within existing customers, identifying new plants, business units, stakeholders, and use cases. Lead discovery, build ROI cases, manage renewals and multi-year expansions, navigate procurement, legal, and finance, and develop trusted relationships with technical executives. Partner with solutions, customer success, product, and TPM teams while representing customer needs internally. Frequent customer engagement and travel are expected.

Own end-to-end commercial transactions, including deal desk support, pricing and discount approvals, contract negotiations, procurement onboarding, agreement execution, purchase order reconciliation, and finance handoffs. Build scalable negotiation playbooks, approval thresholds, templates, workflows, and automation while partnering with revenue, finance, account executives, and outside counsel. The role may expand into revenue or broader operations.