Teams at Inspiritus, Inc.

Leads the development and operation of a fee-based interpretation and translation services program. Responsibilities include establishing workflows, scheduling interpreters, recruiting and training providers, managing credentialing, tracking service activity and finances, monitoring performance, maintaining records, coordinating clients and partners, ensuring compliance, and recommending improvements to quality, efficiency, customer satisfaction, and revenue.

Provide medical/extended case management, public benefits education, health education, appointment coordination, transportation, and advocacy for refugees, asylees, and immigrants (≤5 years in US). Maintain case notes and state database entries, develop service networks, meet service goals, perform home visits, and participate in trainings and agency activities.

Develop and deliver a monthly employment-focused digital literacy curriculum and provide one-on-one coaching to refugees and immigrants. Track outcomes, connect clients to job opportunities, assist with employer engagement, and coordinate program activities across departments to support clients in gaining and sustaining employment.