Teams at Inspectorio

Leads end-to-end enterprise SaaS implementations, including discovery, solution design, technical integrations, configuration, deployment, and optimization. Advises clients, conducts workshops and demos, troubleshoots technical issues, manages project risks, and collaborates with Sales, Product, Engineering, and Customer Success. Applies AI capabilities to supply chain workflows, gathers requirements, drives change adoption, and mentors junior consultants.

Leads customer success for enterprise B2B SaaS clients by managing onboarding, implementations, workflow deployments, platform configuration, technical escalations, testing, and digital transformation initiatives. Advises customers on process mapping and product configurations, drives adoption and expansion, supports business development, manages project milestones and contracts, and collaborates with engineering and data science teams. Travel within the U.S. and Canada may reach 25% annually.

Own enterprise customer success delivery across UAT, rollout, training, onboarding, adoption, and post-go-live support. Lead bilingual Spanish-English enablement for Western Hemisphere teams, manage surveys and quarterly usage reporting, and improve recurring workflows through standardization, automation, AI-assisted drafting, reusable templates, and documentation. Partner with customer teams and suppliers to support configuration validation, demos, data creation, feedback collection, and value realization.