Teams at Insightful

Seeking a Revenue Operations Leader to optimize go-to-market strategy across Marketing, Sales, and Customer Success, manage data analytics and forecasting, and ensure operational excellence.

Manage relationships with mid-sized customers as their primary contact. Lead training, platform adoption, configuration, usage analysis, renewals, forecasting, churn prevention, and expansion opportunities. Serve as a product expert and customer advocate while coordinating with internal teams to address customer goals and pain points. Provide ongoing support through email, phone, presentations, and screen sharing, with success measured by retention, revenue expansion, and customer satisfaction.

Own the Process Intelligence product from offering definition through customer adoption and renewal. Responsibilities include packaging the product, defining AI quality standards and evaluations, identifying new process insights, prototyping with AI and customer data, translating inference into actionable workflows, and partnering with engineering and data science. This high-impact individual contributor role requires prior Director or VP-level product leadership, experience taking products from prototype to paying customers, strong product judgment, and technical depth.