Jobs at Insense Ads, Inc.

Provide customer support to content creators across the Insense platform, resolving issues, managing tickets, monitoring transactions, and escalating technical problems. Track support metrics, optimize ticket classifications, maintain creator FAQs, automate communications, and enforce quality policies. Coordinate with Customer Success, manage app reviews, follow up with creators and brands, and identify product and process improvements.

Provide customer support to content creators across the Insense platform by resolving issues, managing tickets, monitoring transactions, and handling account actions. Track support metrics, maintain FAQs and response libraries, coordinate escalations, follow up with creators and brands, manage app reviews, and identify process or product improvements. The role also supports customer success activities and automates communications using Intercom.

Provide platform support to content creators by resolving issues, managing tickets, tracking transactions, handling account actions, and coordinating escalations. Maintain FAQs, support metrics, response libraries, and automated communications. Follow up with creators and brands, manage app reviews, identify product and process inefficiencies, and propose improvements while supporting Customer Success operations.

Provide customer support to content creators across the Insense platform by resolving issues, managing tickets, monitoring transactions, and handling account actions. Track support metrics, improve ticket classification, maintain FAQs and answer libraries, automate communications, and escalate technical problems. Coordinate with Customer Success, respond to app reviews, follow up with users, and identify product or process improvements. The role requires independent work during EST business hours and is available remotely to contractors in eligible Americas time zones.

Senior Product Designer responsible for owning end-to-end design across product roadmap areas, from discovery and user flows through high-fidelity designs and production specifications. The role involves designing complex B2B SaaS workflows in Figma, evolving an established design system, collaborating asynchronously with Product and Engineering, conducting usability testing, participating in design reviews, and independently managing projects for client and creator experiences.

Own end-to-end product design for complex B2B SaaS workflows across client and creator experiences. Responsibilities include discovery, user flows, prototypes, high-fidelity designs, production specifications, design-system evolution, usability testing, design reviews, and collaboration with product managers and engineers in a distributed environment.

Own end-to-end product design for complex B2B SaaS features, from discovery and user flows through high-fidelity designs, prototypes, usability testing, and production-ready specifications. Collaborate with Product and Engineering, maintain and evolve the design system, lead roadmap areas across client and creator experiences, and contribute to design reviews in a distributed team.

Create and edit long-form content, email campaigns, sales assets, sponsorship materials, thought leadership, and partner content. Research industry trends and customer challenges, interview experts, collaborate with Growth and Product Marketing, coordinate designers and freelancers, manage the content calendar, and analyze performance. The role requires strong writing, editing, storytelling, project ownership, and deadline management. It is a fully remote contractor position open to candidates in LATAM, MENA, and Eastern Europe.

Create and edit long-form content, email campaigns, lead-generation assets, sponsorship materials, and thought leadership content. Research industry trends and customer challenges, interview experts, collaborate with Growth and Product Marketing, coordinate designers and freelancers, manage the content calendar, and evaluate performance. The role requires strong English writing, editing, storytelling, project ownership, and deadline management. This is a fully remote contractor position.

Creates and manages B2B content supporting demand generation, partnerships, thought leadership, and sales. Responsibilities include writing long-form assets, email campaigns, sponsorship and event content, researching market trends, interviewing experts, coordinating designers and freelancers, maintaining the content calendar, and improving content based on performance insights. The role is fully remote and contractor-based, serving candidates across LATAM, MENA, and Eastern Europe.