Teams at Innovative Systems, Inc.

The Application Support Analyst resolves customer inquiries about software functionality and SQL issues using problem-solving and communication skills.

Support commercial contracting by drafting, reviewing, negotiating, and managing SaaS, vendor, and partnership agreements. Advise cross-functional teams on contract interpretation and risk, assist with data privacy, GDPR, DORA, vendor management, and compliance initiatives, and help maintain contract records and legal processes for a growing international SaaS company.

As a Software Support Analyst, you will support clients using data quality software and resolve technical issues, requiring problem-solving and programming skills.