Teams at Innovative Solutions

The Technical Project Manager will oversee multiple cloud-related projects, ensuring alignment with project timelines while managing customer relations and team dynamics. The role requires strong communication skills and knowledge of project management methodologies to deliver quality services and customer experiences.

Provide frontline IT support via email, phone, and chat; troubleshoot desktop, Windows, Microsoft 365, networking basics; manage ticket queue to meet SLAs; escalate to Engineering; build foundational AWS cloud skills; participate in rotational off-hours support and improve operational runbooks.

The Application Development Cloud Engineer develops and maintains cloud-native applications, focusing on backend development using modern frameworks while collaborating in teams to ensure quality and performance.