Teams at Onto Innovation

Installs, tests, diagnoses, troubleshoots, services, and repairs complex semiconductor equipment at customer sites. Ensures systems meet operational specifications, trains customers, and serves as the technical and administrative liaison for assigned projects. The role may involve hardware, software, PC, telephony, and networking support. It requires substantial travel and offers progression toward independently managing installations and recommending process improvements.

Owns local customer activity as a semiconductor metrology applications engineer, including system installation, software feature introductions, training, troubleshooting, OCD/thin-film modeling, and escalation resolution. Builds close customer relationships in Japanese, identifies improvement needs, collaborates with service and internal teams, and supports projects through systematic root-cause analysis and verification. Requires regular customer-site travel and participation in overseas training.

Own local applications engineering activities for a semiconductor metrology customer, including system installation, software feature introductions, training, troubleshooting, modeling, and escalation resolution. Build close customer relationships in Japanese, identify improvement needs, collaborate with service and internal teams, and support systematic root-cause analysis. The role requires regular customer-site travel, overseas training, and occasional off-hours conference calls for escalations.