Teams at INIT Group

Coordinates marketing and communications activities across content, social media, websites, email, digital advertising, events, and conferences. Writes and edits marketing materials, maintains content calendars and digital channels, tracks campaign performance, supports event logistics, and updates Salesforce customer data. Also assists with vendor administration, purchase orders, marketing files, surveys, and reporting.

Provides technical and functional support for end users of proprietary software and Windows server environments. Handles incoming requests, troubleshoots and resolves issues, coordinates with internal teams, communicates request status, performs on-site system reviews, documents procedures, and contributes to team knowledge. Requires rotating on-call availability and up to 20% travel across North America and internationally.

Provides first-line technical support for proprietary transportation software, responding to customer requests, documenting issues, troubleshooting application and access problems, and coordinating escalations with internal teams through resolution. The role requires rotating on-call coverage, Windows/Linux terminal experience, strong communication, and independent problem-solving. Preferred qualifications include ServiceNow and Jira experience, ITIL certification, Java-based software experience, and Oracle SQL knowledge. The position is hybrid in Chesapeake, Virginia.