Teams at Inhabit IQ

Processes and tracks inbound claims, researches documentation, responds to claimant inquiries, monitors workflow progress, maintains accurate records, identifies discrepancies, and coordinates with internal teams, insurance carriers, and third-party partners. The role also supports reporting, data tracking, regulatory compliance, and timely claim resolution while delivering clear and accurate customer service.

Generates qualified sales opportunities through cold calling, email, social selling, lead follow-up, and event participation. Researches prospects, qualifies leads based on business needs and buying criteria, schedules meetings for Account Executives, maintains CRM records, and collaborates with Sales and Marketing. The role requires meeting outreach and pipeline metrics while clearly communicating product value and staying informed about market and competitive trends.

Reviews merchant applications, performs underwriting and KYC, monitors transactions for fraud and suspicious activity, conducts compliance reviews, and prepares risk reports for management. The role communicates with internal teams, merchants, sales agents, and partners to mitigate risk, supports risk-management training, and helps improve underwriting and operational processes.