Teams at Ingram Content Group

Provides confidential administrative support to Library and Ingram Book Company teams. Responsibilities include correspondence, filing, scheduling meetings and travel, coordinating events, managing supplies and expenses, preparing reports and presentations, organizing IT equipment initiatives and departmental moves, and serving as a point of contact for senior leaders. The role also supports vendor purchasing and prepares sales, inventory, status, and operational reports.

Manages daily distribution center operations, including leadership, staffing, safety, inventory movement, customer service, budgeting, and KPI performance. Drives lean and Six Sigma process improvements, labor and peak-season planning, leader development, and timely order fulfillment. Partners with HR, Maintenance, Engineering, Safety, and IT to execute strategic initiatives, maintain accurate operations, control costs, and improve productivity in a high-volume distribution environment.

Manages publisher client relationships for IPS UK, serving as the primary liaison between clients, sales, support, marketing, and operations. Responsibilities include handling queries, providing sales updates, coordinating meetings and onboarding, ensuring metadata and operational compliance, advocating for client needs, and identifying service improvements. The role also creates multichannel marketing campaigns, analyzes campaign outcomes, presents findings, and supports client communications and internal training.