Jobs at Ingenio

The Manager, Customer Success leads exceptional service across channels, drives product insights, and fosters retention and client loyalty while innovating support strategies.

Lead retention and re-engagement strategies for Ingenio's consumer brands, optimizing customer lifecycle through marketing automation and analytics. Manage a team and collaborate cross-functionally to drive brand loyalty and performance KPIs.

Lead end-to-end UX and UI for a major consumer-brand redesign across mobile app, mobile web, and desktop. Translate brand direction into scalable information architecture, interaction models, and reusable design-system components. Deliver high-fidelity, build-ready Figma files, simplify complex flows, and iterate post-launch while collaborating closely with product, creative, and engineering teams.