Teams at ING

Lead the process improvement transformation discipline, set strategy, and deliver a portfolio of high-impact change programs. Develop and coach a team of process experts, embed change management and continuous-improvement practices, drive governance and risk controls, and engage senior stakeholders to ensure alignment and measurable outcomes.

Analyze, model, and unify ingested data; gather consumer requirements; create/test source-to-target mappings; define data quality, lineage and governance requirements; coach stakeholders; support platform controls and drive product backlog and releases.

Lead cross-functional, cross-country process improvement initiatives: manage project delivery, coach junior experts, engage stakeholders, identify opportunities using data, co-create global process standards, deliver training, and embed Lean Six Sigma continuous improvement supported by analytics (Excel/Power BI).