Teams at ING

Owns local IAM governance and controls, including risk analysis, control monitoring, SOX testing, evidence review, remediation tracking, audit support, and stakeholder advising. The role also contributes to broader IT security governance, risk assessments, security reviews, incident analysis, regulatory support, and reporting. It requires strong expertise in IAM processes, identity governance, privileged access, access reviews, authentication, control testing, and technology assurance.

Supports ING’s corporate legal technology landscape through business analysis, functional application management, user support, incident resolution, requirements gathering, process improvement, automation, and stakeholder coordination. The role focuses initially on legal entity management applications and expands across legal processes and systems, collaborating with Legal, IT suppliers, ING Tech, robotics teams, and global colleagues.

Manage end-to-end card operations for debit, credit, prepaid, and business products. Lead issuance, disputes, chargebacks, fraud processes, controls, reconciliations, service performance, incident remediation, and third-party oversight. Provide people leadership, ensure regulatory and operational-risk compliance, support projects and audits, and drive automation, simplification, resilience, and data-driven improvements across card-processing activities.