Teams at Infoxchange

As an Implementation Consultant, you will analyze customer requirements, configure solutions, manage projects, provide support, and deliver training for community organizations.

Provide Level 1 (and some Level 2) IT support across cloud and on‑prem customer environments. Troubleshoot servers, networks, endpoints, printers and Office 365 apps, manage incidents within SLA, assist security incident triage, implement network security measures, maintain documentation, and collaborate with stakeholders to improve IT services.

Define and document business problems and detailed requirements, model processes, analyze data, create functional specifications, support implementation and testing, and drive business change for IT and transformation projects.