Teams at Infotel UK Consulting

Develop, configure, and customize a greenfield ServiceNow implementation. Build server-side and client-side functionality with JavaScript, Service Portal components, mobile experiences, CMDB configurations, LDAP integrations, workflows, and REST integrations. Collaborate with technical and business stakeholders, troubleshoot issues, support testing and deployment, and maintain secure, scalable solutions using ServiceNow best practices.

Develop Java applications using Java EE, Spring, and Spring Boot. Build web services and REST APIs, work with JPA and SQL/NoSQL databases, apply software design patterns, and use CI/CD tools. The role also involves analyzing business needs, supporting organizational change, improving processes, communicating effectively, and sharing technical knowledge.

Leads QA strategy, governance, service management, reporting, risk mitigation, compliance, and continuous improvement across automotive technology programmes. Manages QA and service delivery teams, oversees ticket tracking and quality metrics, facilitates stakeholder workshops, and mentors QA professionals. Collaborates with engineering, software, cloud, data, and vehicle teams while ensuring alignment with automotive standards and customer quality requirements.