Teams at Infobip

Build, maintain, monitor, and troubleshoot high-throughput backend services for telecom operators. Develop distributed systems processing large volumes of real-time messaging traffic, work with relational databases, and deliver reliable solutions in Scrum teams. Collaborate with engineers, product managers, Google, and Apple while applying global network standards. Contribute to emerging telecom products and use AI tools appropriately.

Manage mid-market client relationships to drive satisfaction, retention, adoption, and revenue growth. Responsibilities include meeting KPIs, coordinating technical and internal teams, ensuring account setup, monitoring financial and operational risks, analyzing and forecasting customer traffic, supporting cross-sells and upgrades, and communicating customer feedback to product teams. The role requires customer-facing, sales, and account management experience, plus fluent English and Arabic.

The Account Executive identifies and wins new business from target accounts, sells cloud communication solutions, develops proposals, manages forecasts and account strategies, negotiates contracts, and supports client relationships during the first 12 months. The role requires meeting sales targets, engaging C-suite stakeholders, maintaining CRM data, driving cross-sell and upsell opportunities, and collaborating internally on customer acquisition.