Infobip Benefits Overview

Develop and expand Infobip’s partner ecosystem in India by identifying and managing ISV, AI provider, and ecosystem partnerships. Build business cases, create joint go-to-market plans, enable sales teams, support partner-led implementations, and drive revenue through co-selling, cross-selling, and solution bundling. The role focuses on CRM, marketing automation, and conversational AI platforms and requires strong alliance management, negotiation, executive engagement, and SaaS or CPaaS experience.

Build, maintain, monitor, and troubleshoot high-throughput backend services for telecom operators. Develop distributed systems processing large volumes of real-time messaging traffic, work with relational databases, and deliver reliable solutions in Scrum teams. Collaborate with engineers, product managers, Google, and Apple while applying global network standards. Contribute to emerging telecom products and use AI tools appropriately.

Manage mid-market client relationships to drive satisfaction, retention, adoption, and revenue growth. Responsibilities include meeting KPIs, coordinating technical and internal teams, ensuring account setup, monitoring financial and operational risks, analyzing and forecasting customer traffic, supporting cross-sells and upgrades, and communicating customer feedback to product teams. The role requires customer-facing, sales, and account management experience, plus fluent English and Arabic.