Teams at Infiterra

Own full-cycle recruitment for multiple roles, partner with hiring managers, build candidate pipelines, improve recruitment practices and candidate experience, support onboarding and HR operations, and lead People projects like performance cycles and employer branding.

Own problem framing, prioritization, and outcomes for a product domain in a B2B SaaS platform. Define validated problem statements, success criteria, and sprint-ready epics with acceptance criteria. Maintain customer feedback loops, translate priorities into a ranked backlog, and ensure engineering alignment on APIs, integrations, and platform constraints to deliver high-quality, maintainable MVPs.

Lead post-sale onboarding and implementations for global B2B customers. Act as technical SME and project manager, handle configuration and training, manage account health, escalations, hyper-care, and drive adoption, optimization, and expansion.