Teams at INFINIT

Manage customer onboarding, drive product adoption and retention, act as primary customer contact, analyze usage data (Google Analytics, SQL) to surface insights, collaborate with Sales/Product/Engineering, and support upsell and advocacy.

Manage an end-to-end customer portfolio: support, adoption, retention, upsell, and churn prevention. Translate customer problems into product requirements, work with engineering (using AI tools) to ship solutions, build adoption playbooks, and create team playbooks from frontline experience.

Build and ship full-stack, production-grade scalable systems across backend and frontend. Own end-to-end feature delivery from requirements to deployment and monitoring. Apply strong system design, product-first judgment, high-velocity development practices, and clear cross-functional communication to deliver high-impact AI-enabled fintech features.