Teams at Indigo Books & Music Inc.

As a Customer Experience Representative, you'll engage with customers, create a welcoming store environment, respond to feedback, and model a commitment to joy and safety.

Provide warm, engaging customer service on the sales floor by telling product stories, curating selections, maintaining visual standards, responding to feedback, supporting health and safety, lifting and moving stock, and working flexible hours to create joyful customer experiences.

Provide friendly, customer-focused service on the sales floor: engage customers, curate product selections, maintain visual standards, handle feedback, uphold health and safety, and support store initiatives and team development.