indiGO Auto Group Benefits Overview

Manage inbound internet, digital retailing, phone, and third-party leads for a Hyundai dealership. Respond professionally to customer inquiries, track lead activity and conversion metrics, set appointments, document communications in CRM systems, review aging leads, and improve engagement. Collaborate with sales managers to maximize sales and retention, while assisting with deal structuring, pricing, and negotiations.

Manages dealership finance and insurance operations by submitting credit applications, securing lender approvals, preparing compliant transaction paperwork, selling financing, warranties, and insurance products, collecting or verifying funds, tracking deal status, reporting F&I results, maintaining forms and licenses, and training sales staff. Builds relationships with customers, lenders, and coworkers while ensuring accurate and timely contract submission.

Processes accounts payable, vendor invoices, employee reimbursements, check batches, and vendor statement reconciliations. Maintains vendor records, resolves discrepancies, supports cash-flow planning and collections, applies customer payments, manages billing cycles, and handles account applications and documentation. The role also partners with managers and customers to resolve account issues, ensure regulatory compliance, and improve accounting and operational processes.