indiGO Auto Group Benefits Overview

Deliver new vehicles to customers by confirming pre-delivery readiness, explaining and demonstrating vehicle features, personalizing the delivery experience, using product resources, and following up to ensure customer satisfaction. The role requires strong product knowledge, organization, attention to detail, professional presentation, a valid driver's license, and eligibility to operate company vehicles.

Manage pre-owned vehicle sales operations, including sales desk oversight, salesperson coaching, CRM follow-up, inventory purchasing and reconditioning, market-based pricing, website updates, paperwork, manufacturer reporting, and KPI achievement. Lead sales meetings, support dealership marketing events, maintain customer satisfaction, and report daily progress to the General Manager.

Oversee internet, digital retailing, phone, and third-party leads for a Mercedes-Benz dealership. The role manages CRM lead processes, monitors appointment and sales conversion metrics, ensures timely customer follow-up, reviews aging leads, develops engagement plans, and supports deal structuring, pricing, negotiations, customer retention, and sales opportunities.